Contact Hoc-Trade
We route inquiries to the right team based on the nature of your request. Please use the category below that best matches.
How to reach us
Inquiry routing
Primary
Broker partnerships
Brokers, exchanges, and trading platforms interested in offering TradeMedic to their traders. We respond to partnership inquiries within 1–2 business days.
Primary
Press and research inquiries
Journalists, researchers, podcast hosts, and anyone citing findings from TradeMedic Research. We respond within 1–2 business days and are happy to provide context or additional data on published findings.
Support
Trader support
If you access TradeMedic through a broker partner, they handle your account support directly — please reach out to your broker first. For general product questions that aren't broker-specific, contact us here.
Team
Careers
We're always interested in hearing from strong engineering, data, and research talent. Most roles are based with our Taipei, Taiwan team.
General
General inquiries
Anything else — investor questions, academic collaboration, or topics that don't fit the categories above. For faster routing, please use one of the specific addresses above when applicable.
Emailinfo@hoc-trade.com
Response time: Partnership and press inquiries — 1–2 business days. Trader support, careers, and general inquiries — 3–5 business days.
Company information
Registered entities
Hoc-Trade Technology Pte. Ltd.
11 Collyer Quay, #17-00 The Arcade
Singapore 049317
Singapore 049317
Private Limited Company registered in Singapore
Company registration number: 202411346W
Authorized representative: Jonas Schleypen, CEO
Company registration number: 202411346W
Authorized representative: Jonas Schleypen, CEO
Hoc-Trade Technology Co., Ltd.
10F., No. 145, Sec. 2, Keelung Rd.
Xinyi Dist., Taipei City 110
Taiwan (R.O.C.)
Xinyi Dist., Taipei City 110
Taiwan (R.O.C.)
Registered in Taiwan